Manage Billing Details

In this guide, you'll learn how to manage your organization's billing details in Cloud.

Edit Billing Email or Tax ID#

To edit your organization's billing email or tax ID, refer to the Edit Organization Details guide.

Edit Billing Information#

Billing information is used in your organization's invoices. You can edit the billing information to make sure the invoices include the correct details.

To edit the billing information:

1. If you're in a different organization, switch to the organization.
2. Make sure you're on the projects overview page of the organization. You can do this by clicking on the organization name at the top left of the dashboard.
3. Click Settings > Billing in the sidebar to open the organization's billing settings.
4. In the "Billing information" section, you can edit the legal name, country, address line, city, and post code.
5. Once you're done, click the "Save changes" button.

The new billing information will be used in your organization's next invoice.

Manage Payment Methods#

You can manage the payment methods used for the monthly Cloud payment subscriptions for your organization.

Add Payment Method to Organization#

To add a payment method that can be used for Cloud payments in an organization:

1. If you're in a different organization, switch to the organization.
2. Make sure you're on the projects overview page of the organization. You can do this by clicking on the organization name at the top left of the dashboard.
3. Click Settings > Billing in the sidebar to open the organization's billing settings.
4. In the "Payment methods" section, click the "Add new" button.
5. This will open a form where you can add credit card details.
6. Once you're done, click the "Save" button.

Set Payment Method as Default#

When Cloud captures the subscription payment for your organization, it first uses the default payment method in your organization. If payment fails, Cloud tries to use other payment methods in the organization, if available.

When you have multiple payment methods added to your organization, you can change the default payment method.

To change the default payment method:

1. If you're in a different organization, switch to the organization.
2. Make sure you're on the projects overview page of the organization. You can do this by clicking on the organization name at the top left of the dashboard.
3. Click Settings > Billing in the sidebar to open the organization's billing settings.
4. In the "Payment methods" section, find the payment method you want to set as default.
5. Click the icon next to the payment method.
6. Choose "Set as default" from the dropdown.

The next time Cloud captures the subscription payment for your organization, it will use this payment method first.

Delete Payment Method#

You can delete payment methods that your organization no longer needs.

To delete a payment method:

1. If you're in a different organization, switch to the organization.
2. Make sure you're on the projects overview page of the organization. You can do this by clicking on the organization name at the top left of the dashboard.
3. Click Settings > Billing in the sidebar to open the organization's billing settings.
4. In the "Payment methods" section, find the payment method you want to delete.
5. Click the icon next to the payment method.
6. Choose "Delete" from the dropdown.
7. Confirm the deletion in the confirmation dialog that appears.

After confirming the deletion, the payment method will be permanently removed from your organization and can no longer be used for future payments.

Change Concurrent Previews Limit#

Based on your plan, you may have limits on the number of active preview environments you can have at a time. For example, if your plan allows for one active preview environment, you can only have one open PR with a preview environment at a time.

You can increase the concurrent previews limit, which would add it to your bill as an add-on resource.

To change the concurrent previews limit:

1. If you're in a different organization, switch to the organization.
2. Make sure you're on the projects overview page of the organization. You can do this by clicking on the organization name at the top left of the dashboard.
3. Click Settings > Billing in the sidebar to open the organization's billing settings.
4. In the "Concurrent previews" section, enter the number of concurrent previews you want to have.
   • You can't enter a number lower than your current active preview environments. For example, if you have two active preview environments, you can't set the limit to one.
   • You can see how much it would cost to increase the limit below the input field.
5. Once you're done, click the "Save changes" button.

This will apply the new limit to your organization, and you can view your updated bill in the Invoices settings.